Plugin Support
If you need help with your plugins, our support resources and FAQs are the best place to begin. They cover many common questions and solutions. If you still require assistance, submit a support request and our team will respond within one business day.
Need More Clarity?
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Our plugins are primarily designed for Squarespace 7.1. Some plugins may also work with Squarespace 7.0, and this compatibility will always be clearly indicated within the individual plugin description.
If you’re unsure whether a plugin will work with your template, we recommend reviewing the plugin details before purchasing.
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Yes. All of our plugins are fully responsive and designed to display cleanly across desktop, tablet, and mobile devices, ensuring a consistent experience on any screen size.
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Installation is simple. Just copy and paste the provided code into your Squarespace site. A step-by-step installation guide is included in the download files to walk you through the entire process.
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Yes. Some of our plugins offer customization options, allowing you to adjust settings to suit your needs. Any available customization features will be clearly outlined in the plugin description.
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No, it is set up to be copied and pasted. Simply follow the step-by-step installation guide that is included with the download files.
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Yes, we provide plugin installation service for an additional cost at checkout.
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No. This plugin license is valid for one website only. If you would like to use the plugin on multiple sites, you will need to purchase a multi-site license.
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Once purchased you'll get a welcome document with instructions on how to install it. Also, an instructional video will also help walk you through how to install the plugin.
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To use our plugins, you must have a Squarespace Core Plan or higher. This ensures full functionality and compatibility with your site.
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The plugin is cloud-hosted, so minor updates are applied automatically. If Squarespace introduces a major breaking change, a new version of the plugin will be released and access will be provided. An email notification will be sent with instructions on how to update the plugin script to use the latest version.
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No. This plugin is a digital product and as such it cannot be returned.
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Unfortunately we cannot guarantee compatibility with third party code based on potential conflicts within the ways they are written or the functionalities they provide.
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Our plugin should not have a noticeable impact on your site’s performance. Squarespace itself loads and processes thousands of lines of code to render a page, so the additional code introduced by the plugin is relatively minimal. It is also best practice to stay within Squarespace’s recommended limits for the number of sections and blocks on a page to ensure optimal performance.
Plugin Support Request
Need help with your plugin? Fill out the form below to submit a support ticket, and our team will respond within 24 hours on business days.
For general inquiries that aren’t plugin-related, please visit our contact page.